The HCPC reference the January 2019 PSA report Telling Patients the Truth When Something Goes Wrong in their guidelines for being open when things go wrong, and how Duty of Candour applies when explaining things that have gone wrong to patients.
View the full article at https://www.hcpc-uk.org/news-and-events/blog/2019/standards-in-practice-being-open-when-things-go-wrong/